Customer Experience Reports

CW500: Enterprise collaboration for a mobile workforce – Parliamentary Digital Service
sponsored by TechTarget ComputerWeekly.com
PRESENTATION: Computer Weekly's CW500 Club heard from IT leaders who have introduced collaboration technology to support an increasingly mobile workforce. This presentation came from Laura Bennett, head of digital collaboration at the Parliamentary Digital Service.
Posted: 08 Feb 2021 | Published: 22 Nov 2016

TechTarget ComputerWeekly.com

CRM System vs. Spreadsheets for Managing Client Information
sponsored by Insightly
EGUIDE: This expert e-guide discusses why Prosound, a consulting company that focuses on improving customer phone experience, traded in their spreadsheets for a CRM system with mobile integration. Plus, learn the questions you need to ask yourself before implementing a CRM system.
Posted: 07 Mar 2016 | Published: 03 Mar 2016

Insightly

Social Login 101
sponsored by Gigya
WHITE PAPER: View this white paper to learn why social login -- with permission-based access to first-party identity data -- is the better option for getting the kind of information that creates relevant cross-channel experiences. Read now to explore the basics of social login, best practices, and benefits for consumers and businesses.
Posted: 27 Jun 2014 | Published: 27 Jun 2014

Gigya

Considering a BYOPC Strategy
sponsored by TechTarget Security
EGUIDE: Before implementing a BYOPC strategy, it is imperative to take many security and management factors into account. Check out this E-Guide from SearchConsumerization.com to learn all about the BYOPC trend, the pros and cons, and what you need to know before implementation.
Posted: 20 Nov 2012 | Published: 20 Nov 2012

TechTarget Security

High Usability Checklist
sponsored by OutSystems
WHITE PAPER: This resource provides a comprehensive checklist to help you ensure high usability for each and every application you develop. Check it out now for 11 simple questions that allow you to track knowledge of your users, optimization of common tasks, simplicity of use, and much more.
Posted: 06 Sep 2013 | Published: 06 Sep 2013

OutSystems

Migrating from Salesforce Classic to Salesforce Lightning Experience
sponsored by Salesforce.com
EGUIDE: In this expert e-guide, we explore tactics for migrating to Salesforce Lightning. Learn how to anticipate critical factors that could impact your migration, including your previous Salesforce usage and compatibility with your existing apps.
Posted: 20 Jun 2017 | Published: 15 Jun 2017

Salesforce.com

Steve Krug Video
sponsored by OutSystems
VIDEO: In this brief video, hear from Steve Krug, author of Don't Make Me Think, as he discusses the importance of user experience and usability testing. Learn how you can improve the apps and sites you design and build, without breaking the bank or increasing your time spent on development.
Posted: 09 Sep 2013 | Premiered: 09 Sep 2013

OutSystems

Essential UXP Guide: MarketScope Helps Buyers Identify Top Priorities
sponsored by IBM
WHITE PAPER: The following MarketScope white paper explores the current state of user experience platforms and what you need to know about the market when moving forward. Learn how to choose the right solution for your organization and gain access to a comprehensive comparison of many of the leading UXP vendors.
Posted: 03 Jul 2014 | Published: 03 Jul 2014

IBM

Developing a Solid Web Content Management Strategy
sponsored by Limelight Networks, Inc.
EGUIDE: In this expert e-guide, find five must-see steps that will help your organization enable Web content management (WCM) success. Also inside, uncover top tips for planning an intelligent WCM strategy.
Posted: 21 May 2013 | Published: 21 May 2013

Limelight Networks, Inc.

Improve Business Productivity and User Experience: SQL Server 2014 In-Memory Database
sponsored by Dell, Inc. and Fusion-io
WHITE PAPER: This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
Posted: 28 May 2014 | Published: 28 May 2014

Dell, Inc. and Fusion-io