EZINE:
In this week's Computer Weekly, with Russian state cyber attacks in the news, we find out why security professionals in every organisation need to remain alert. Our buyer's guide looks at the tools and programmes helping improve IT training. And we look at how the traditional sport of golf is undergoing a digital transformation. Read the issue now.
ESSENTIAL GUIDE:
Author and IT consultant, Terry Critchley, looks at potential solutions to the apparent skills crisis facing the IT industry, in this special guide for Computer Weekly.
BOOK:
This extract from the book, Futureproof – how to get your business ready for the next disruption, by Minter Dial, gives some invaluable career tips for IT and other professionals, looking to futureproof their careers.
CASE STUDY:
The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
WHITE PAPER:
This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
WHITE PAPER:
Well-trained users are more productive and more successful in carrying out their roles. This whitepaper looks at what companies can do to build custom training and documentation.
WHITE PAPER:
Access this one-page resource to learn about Step Up to Cisco Premier, a unique training that can help your associates receive the Cisco Premier certification so you can identify your company as a qualified, trained, and experienced Cisco resource.
CASE STUDY:
AstraZeneca was looking for a way to automate its manual duty assignment and logging training processes. Read this case study to learn how they accomplished this by implementing a learning management system to automate and streamline the assignment of all regulatory and job-specific training.
EGUIDE:
In this expert tip, find out which certification programs are getting overhauled, including those focused on individual call center managers and agents, such as the program from ICMI, and the costs associated with these certifications.