Messaging Systems Reports

Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel - OLD
WHITE PAPER: In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010

ShoreTel - OLD

Avaya Fabric Connect Makes Multicast Simple (Really)
sponsored by Avaya
PODCAST: This podcast introduces an interesting solution to address the concern of legitimate use cases that haven't made multicast routing any less cumbersome to implement. Find out how you can deploy multicast routing a lot simpler using this innovative technology.
Posted: 10 Sep 2013 | Premiered: May 13, 2013

Avaya

Should Your Unified Communications Strategy Include UCaaS?
sponsored by FourNet
EGUIDE: In this expert guide, discover if your unified communications strategy should include UCaaS and learn everything you need to know about UC as a service now.
Posted: 11 Sep 2019 | Published: 04 Jan 2018

FourNet

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM

A New Tune for Telephony? What MS Lync Really Means
sponsored by TechTarget Unified Communications
EBOOK: This white paper provides answers to a number of major questions surrounding Microsoft Lync. Read now to decide whether Lync is the best solution for your company's communications needs.
Posted: 10 Jul 2014 | Published: 10 Jul 2014

TechTarget Unified Communications

The Future of Email and Applications is Social
sponsored by IBM
WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides.
Posted: 05 Apr 2013 | Published: 28 Feb 2013

IBM

Video Conferencing Drives Greater Efficiencies and Substantially Lower Travel Expenses: Rapid Adoption Ensues
sponsored by Arkadin
CASE STUDY: This informative case study explores Australian Industry Group and outlines their success with Arkadin collaboration solutions.
Posted: 16 May 2014 | Published: 16 May 2014

Arkadin

Readying your Portals for Social Business
sponsored by IBM
WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
Posted: 16 Nov 2011 | Published: 16 Aug 2011

IBM

Whiteboarding: Extending the Benefits of Virtual Collaboration
sponsored by LogMeIn Rescue Lens
EGUIDE: How can you use an online whiteboard in your business? We asked UC expert Jon Arnold the same question. Access this e-guide to learn why whiteboard collaboration is vital to virtual meetings today.
Posted: 13 Mar 2017 | Published: 10 Mar 2017

LogMeIn Rescue Lens

Remote Work Best Practices Emphasize UC Collaboration Tools
sponsored by TATA Communications
EGUIDE: Most organizations take their business continuity plans for granted under normal conditions, but these plans aren’t truly tested until adversity strikes. Now, continuity must be ensured through maximization of remote resources, especially UC technology, to keep employees happy and mitigate risk. Read our expert guide to learn how to do this.
Posted: 06 Nov 2020 | Published: 04 Nov 2020

TATA Communications