EGUIDE:
Open source used to be an alternative to commercial off –the-shelf software. Today, the largest commercial software providers are big supporters of open source technologies.
WEBCAST:
This brief webcast takes a look at the flexibility and compatibility offered by platforms based on Apache's OpenStack architecture for designing an open source, customized cloud infrastructure.
WHITE PAPER:
The Project Management Network Diagram (PM Network Diagram) provides a visual illustration of the project management life cycle (in terms of the chain of events that take place in a project).
WHITE PAPER:
Join Gartner analysts from 28 February to 1 March in Dubai, industry thought leaders and a select group of your peers to find new answers to new questions - and learn how your IT leadership can create and follow the path to world class best practice.
WHITE PAPER:
This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
PRESENTATION TRANSCRIPT:
This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
EGUIDE:
In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.