EGUIDE:
Microsoft has introduced cloud PBX with PSTN calling features to Skype for Business Online, which is expected to put it on par with other UCaaS products. This e-guide gives an in-depth look at how Skype for Business continues to evolve in a full-fledged unified communications service with features including, calling, conference and collaboration.
EGUIDE:
If you're unaware of what WebEx video conferencing software has to offer, it's in your best interest to educate yourself on its exciting, evolving functionality. In this expert e-guide, learn how WebEx is evolving with the times to provide businesses with top quality video conferencing.
WHITE PAPER:
This white paper provides you with product specifications and capabilities for Cisco's phone, desktop, and large screen immersive videoconferencing options.
CASE STUDY:
Polycom’s intensified reliance on an enterprise-wide collaboration environment allows employees, partners, suppliers and even customers to engage one another through any combination of voice and video communications, content sharing, presence awareness and instant messaging. Read on to learn exactly how these features are used and the ROI achieved.
EGUIDE:
This expert E-Guide discusses the integration of video-conferencing into a unified communications strategy by introducing guidelines for establishing a video-conferencing action plan and weighing the pros and cons of various web conferencing options.
EGUIDE:
You can't just set and forget UC, especially real-time communications like voice and video. In this expert e-guide, learn what can help you properly monitor your real-time applications after implementation.
WHITE PAPER:
Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
PRODUCT LITERATURE:
The SCOPIA Conferencing Platform with SCOPIA Desktop enables users to create and initiate multiparty audio and video conferences directly from within Lotus Sametime.
EGUIDE:
In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.