VIDEO:
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.
EGUIDE:
Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.
EGUIDE:
Download this E-Guide to hear from contributing ITIL author Peter Doherty as he walks through changes to the updated ITIL guidelines to catch IT leaders up with project management, ITIL implementation, and ITIL training best practices.
CASE STUDY:
This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.
WHITE PAPER:
This informative white paper introduces an IT service management (ITSM) tool that automates the mapping of applications, infrastructure components, and their dependencies, resulting in a simplified approach to change and configuration management.
WHITE PAPER:
This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
WHITE PAPER:
As companies strive to improve performance, they typically encounter several challenges along the way. This white paper describes a few of these obstacles and explains why a service-oriented, lifecycle-based approach to management is essential.
EBOOK:
The following ebook explores the most frequently asked questions about SDEs. Find out what they are, why they matter, and what they can do for your enterprise. Read on to learn more.
BROCHURE:
This brochure outlines the Gartner IT Financial, Procurement & Asset Management Summit 2013, a conference that aims to help you destroy legacy costs and create value from new technologies and trends. View now to learn more!
