WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
VIDEO:
This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.
WEBCAST:
Microsoft Exchange Server 2013 has several new features, this webinar reviews some of these and walks through the migration process from Exchange Server 2010 or earlier.
WEBCAST:
The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."
VIDEO:
This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work.
TRIAL SOFTWARE:
Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.
VIRTUAL ENVIRONMENT:
This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.
VIDEOCAST:
View this video to learn the secret to better IT security may be at your fingertips. More likely than not, your PC contains a Trusted Platform Module (TPM), security chip on its motherboard.
WEBCAST:
This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints
