Customer Interaction Centers Multimedia

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Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Improving Operations with IT Automation sponsored by Insight VIDEO: With the help of automation, organizations can overcome these challenges for a variety of benefits. In this video, learn how offloading repeatable tasks from IT teammates can unleash strategic work and innovation for your business. Posted: 15 Feb 2024 \| Premiered: 15 Feb 2024 TOPICS: IT Management \| IT Service Management \| IT Systems

IBM LinuxONE Total Cost of Ownership Calculator sponsored by IBM WEBCAST: In just a few minutes learn how much you can save with a personalized TCO estimate. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

Outthink Four Walls: Spectrum Protect Executive Demo sponsored by IBM WEBCAST: Experience a demo that includes sample data for two backup servers running in a virtual environment. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management

Transform Your Data With a Single Solution sponsored by IBM WEBCAST: Avoid increase costs and delayed projects. Learn how to deploy a single transformation solution across your enterprise. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

You Can Get There From Here: The Road to Secure DevOps sponsored by Veracode, Inc. WEBCAST: In this webcast, learn a basic understanding of Waterfall, Agile and DevOps from a people, process and technology point of view, how Security can best be integrated into DevOps and more. Posted: 17 Jan 2018 \| Premiered: Jan 17, 2018 TOPICS: IT Management

Securing the Enterprise in a DevOps World: Keynote & Panel sponsored by Veracode, Inc. WEBCAST: Watch this roundtable discussion about the pitfalls and successes of the DevOps initiative organizations run into and much more. Posted: 17 Jan 2018 \| Premiered: Jan 17, 2018 TOPICS: IT Management