WHITE PAPER:
This whitepaper details the core functionality and key benefits of service-oriented configuration management and offers up a four-step approach for implementation.
WHITE PAPER:
In this case study, you’ll discover how one IT service provider was able to replace its complex IT infrastructure with Red Hat Enterprise Linux and Intel Xeon processor-based servers.
WHITE PAPER:
This paper describes new collaboration and business models, and explains how a new kind of architecture strategy empowers businesses to react in real time, adapt quickly to change, and leverage digital ecosystems to create new value and growth.
WHITE PAPER:
This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
WHITE PAPER:
Cloud services are increasing the pressure put on today’s data centres, pushing IT professionals to virtualise their data centre infrastructures as quickly as possible. This white paper discusses an advanced platform you can leverage to provide your data centre with the capabilities it needs to effectively support cloud computing.
WHITE PAPER:
Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services.
WHITE PAPER:
This white paper discusses how mobile, social, information, and cloud computing capabilities can combine to modernize IT support and accelerate IT operations. Learn how IT can easily access user-generated information to predict pain points and solve issues faster.
