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B2B integration technology, offers powerful and complementary tools and services for seamless business integration and meeting the challenges of global collaboration.
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this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens.
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This white paper explains the key elements for building a proper, quantified business case. It presents the measures that are favored by corporate finance departments, and helps develop a strong business case for data quality and MDM projects. A number of real-life examples with quantifiable benefits are also included.
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In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
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In this paper we detail these four mechanisms and introduce several case studies and examples to show the increased economic value that Cloud Computing brings to an organization.
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Interaction center managers, along with their counterparts in sales, marketing, and service, are being asked to deliver greater value on shoestring budgets. While the conventional reaction in tough economic times is to simply cut costs and services, the nature of the current downturn indicates that austerity measures of the past won't work today.
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This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
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Read this white paper to learn how to integrate your operations into a new structure acquired through mergers and acquisitions; align your IT operations into a single platform; enhance customer service; increase the productivity of your global workforce; and bolster supply chain efficiency.
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In this issue, our authors have done an outstanding job of exploring many facets of VOI. Robert Shimp discusses the shift in the economy from that of a services economy to an information management economy.
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When the economy is moving forward, most executives focus on growing sales. But when the economy slows down, that focus shifts. This timely white paper explains 10 Secret Strategies to Recession-Proof Your Business.