OC White Papers

IT Systems > Communications Systems > Telecommunications Carrier Systems >
OC White Papers (View All Report Types)

Boost IT Visibility & Value with Service Catalog sponsored by ServiceNow WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental. Posted: 19 May 2014 \| Published: 30 Apr 2013 TOPICS: IT Asset Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| ITIL

Gaining Cloud Fax Advantages with SAP Systems sponsored by Esker Inc. WHITE PAPER: Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality. Posted: 21 Dec 2010 \| Published: 21 Dec 2010 TOPICS: Cloud Computing \| Communications Software \| Communications Systems \| Fax Services \| Fax Software \| SAP (Product)

SDI Best Best Practices: Benchmarking for Service Desk Support sponsored by Citrix Online- GoToManage WHITE PAPER: The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this. Posted: 12 Oct 2011 \| Published: 12 Oct 2011 TOPICS: Communications Networks \| Communications Systems \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| Unified Messaging \| Unified Messaging Systems

UC&C Technology Adoption Leads to Increased Business Value sponsored by Cisco WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies. Posted: 02 Apr 2014 \| Published: 31 Jul 2013 TOPICS: Business Intelligence \| Collaboration \| Collaborative Applications Software \| Communications Systems \| Customer Interaction Services \| Customer Satisfaction \| Enterprise \| IT Departments \| IT Spending \| Productivity \| Project Management \| Unified Messaging \| Unified Messaging Systems \| Video Chat Software \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems \| VoIP

Cloud-Based Services Accelerate Public Sector Adoption of Video Collaboration sponsored by Polycom, Inc. WHITE PAPER: The cloud is growing as a choice for government at all levels and globally. Why? Two big reasons: budget cuts and a need to streamline operations to provide more innovative, efficient services to a demanding, increasingly tech-savvy public. Posted: 06 Sep 2012 \| Published: 06 Sep 2012 TOPICS: Cloud Computing \| Collaboration \| Communications Systems \| Governments \| Public Sector \| Smart Phones \| Software as a Service \| Tablet PC \| Video Equipment \| Video Services \| Video Systems \| Videoconferences \| Videoconferencing Services \| Videoconferencing Systems

The Future of Email and Applications is Social sponsored by IBM WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides. Posted: 05 Apr 2013 \| Published: 28 Feb 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Communications Systems \| Email \| Email Management \| Mobile Workers \| Remote Users \| Social Computing \| Social Networking \| Unified Messaging \| Unified Messaging Systems

Tips for Choosing a Cloud Service Provider sponsored by IBM WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services. Posted: 05 Aug 2012 \| Published: 29 Jul 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Asset Management Software \| IT Infrastructure \| IT Management Services \| IT Services \| IT Systems

Top Ten Considerations When Evaluating Unified Communications Solutions sponsored by Cisco Systems, Inc. WHITE PAPER: Businesses of all sizes are taking advantage of the rapid advancements in unified communications. Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions. Posted: 17 Jun 2011 \| Published: 17 Jun 2011 TOPICS: Communications Software \| Communications Systems \| Telecommunications Infrastructure \| Telecommunications Systems \| Teleconferences \| Teleconferencing Software \| Telephony Services

Realize The Benefits Of Design, Operation, Maintain Thinking Today sponsored by IFS WHITE PAPER: In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system. Posted: 11 Jan 2012 \| Published: 11 Jan 2012 TOPICS: Asset Management Services \| Enterprise Resource Management \| ERP \| ERP Software \| IT Asset Management \| IT Asset Management Software \| IT Systems \| Manufacturing \| Manufacturing Industry

Outsourcing IT Projects: 12 Success Factors to Consider sponsored by Rackspace Technology WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud. Posted: 10 Nov 2014 \| Published: 10 Nov 2014 TOPICS: Cloud Computing \| Cloud Storage \| Cloud Storage Services \| IT Industry \| IT Management \| IT Outsourcing Services \| IT Systems \| Outsourcing \| Server Virtualization