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This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
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This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider.
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This white paper introduces one respected company's mobile applications service, which enables enterprises needing to create new systems of engagement on mobile technology to deliver secure, high-quality mobile apps.
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This whitepaper discusses the new features of IBM's InfoSphere Information Server V11.5, which helps you understand data and cleanse, monitor, transform, and deliver it.
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This white paper introduces an integrated business intelligence and performance management solution that gives users self-service access to the tools and data they need to make timely, accurate decisions.
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This white paper considers 9 massive project failures, and analyzes where teams went wrong. Read on to see how mistakes, communication breakdowns, and destroyed budgets can obliterate your projects, and how you can avoid a similar fate.
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Learn how The Open Group Architecture Framework (TOGAF®) and Portfolio Management both promise to bring structure and direction to complex and fast-moving organizational environments: the TOGAF framework for the enterprise as a whole and Portfolio Management to the enterprise project world.
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This resource features a business intelligence (BI) system that offers high-performance tracking, storing, examination, analysis, and reporting capabilities to help improve enterprise decision-making.
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Access the following white paper to uncover the top 5 questions to ask when evaluating optimization solutions. Learn what makes a system trustworthy, how systems should react, why a solution needs to be able to translate business problems into analytics, and more.
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The following white paper explores a cloud-based business intelligence solution that provides high-performance analytics to fortune 50 as well as SMBs. Learn how this solution can allow you to focus on core business processes while delivering scalable analytics that are both cost efficient and low risk.