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Service Experience: The Next Value Driver for Global Business Services sponsored by ServiceNow WHITE PAPER: This guide sets forth a roadmap to begin the GBS experience journey based upon the lessons learned from several pioneering organizations. Posted: 06 Oct 2023 \| Published: 06 Oct 2023 TOPICS: IT Management

Elevate the Employee Experience with ESG sponsored by ServiceNow WHITE PAPER: Environmental, social, and governance (ESG) mandates are top of mind for organizations everywhere. Explore this guide to 2023's top ESG opportunities, beginning with three ESG trends. Posted: 16 May 2023 \| Published: 16 May 2023 TOPICS: IT Management

AI & Automation: Emerging Trends in the IT Industry Today sponsored by Slack WHITE PAPER: Explore how AI and automation are redefining work to enhance productivity and cut costs for IT teams. Posted: 20 Nov 2023 \| Published: 20 Nov 2023 TOPICS: IT Management

Ten Ways to Replace Ineffective Meetings sponsored by Slack WHITE PAPER: How your business can increase productivity and cut costs by swapping meetings with asynchronous work and task automation. Posted: 20 Nov 2023 \| Published: 20 Nov 2023 TOPICS: IT Management

Speed Up Your Software Development Cycle sponsored by Slack WHITE PAPER: Learn how to accelerate coding and deliver more software faster. Posted: 20 Nov 2023 \| Published: 20 Nov 2023 TOPICS: IT Management

The Total Economic Impact Of Slack For Technical Teams sponsored by Slack WHITE PAPER: Learn the results of a Total Economic Impact™ (TEI) study conducted by Forrester Consulting and commissioned by Slack and find out the potential return on investment (ROI) companies may realize by deploying Slack Plus or Slack Grid. Posted: 08 Feb 2021 \| Published: 23 Oct 2020 TOPICS: IT Management

11 Ways Infrastructure and Service Visibility Delivers Benefits Across IT sponsored by ServiceNow WHITE PAPER: This paper provides 11 examples of how ServiceNow®IT Operations Management (ITOM) Visibility and other ServiceNow applications provide a solid foundation by working together. Posted: 06 Oct 2021 \| Published: 06 Oct 2021 TOPICS: IT Management

Ponemon - Costs and Consequences of Gaps in Vulnerability Response sponsored by ServiceNow WHITE PAPER: Ponemon Institute surveyed almost 3,000 IT security professionals across the globe to understand how organizations are responding to vulnerabilities. This paper presents the findings of the most recent report and compares it to the 2018 study – read on for the complete results. Posted: 08 Feb 2021 \| Published: 06 Aug 2020 TOPICS: Cybersecurity \| IT Management \| Patch Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Vulnerability Assessments \| Vulnerability Management

Cebu Pacific Air's Productivity Game Changer sponsored by Slack WHITE PAPER: Learn how Cebu Pacific Air improved operational efficiency and saved 114,000 hours a year. Posted: 20 Nov 2023 \| Published: 20 Nov 2023 TOPICS: IT Management

Real-Time Monitoring in Complex Data Centers sponsored by Beta Systems WHITE PAPER: When it comes to running your data center, it’s obvious that monitoring is an essential component of successful data centers. Access this e-guide to learn the 6 essential steps for building effective real-time monitoring across your hybrid IT data center. Posted: 04 Nov 2021 \| Published: 30 Oct 2020 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management