Management Services White Papers

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Mobile Internet 3.0: How Operators Can Become Service Innovators and Drive Profitability sponsored by Juniper Networks, Inc. WHITE PAPER: Mobile operators today have the distinct ability to become service innovators and drive profitability with the advent of Mobile Internet 3.0. Learn how you can expand your data revenue base in this resource. Posted: 01 May 2012 \| Published: 23 Apr 2012 TOPICS: Cloud Computing \| Cloud Management \| Data Management \| Internet \| Internet Access \| Internet Services \| Management Service Providers \| Mobile Device Management \| Mobile Device Management Software \| Mobile Middleware \| Mobile Workers \| VARs

How to Choose a Managed Network Services Provider sponsored by MegaPath Inc. WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. Posted: 23 May 2012 \| Published: 22 May 2012 TOPICS: Management Service Providers \| Network Best Practices \| Network Management \| Network Management Services \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| Remote Access Security \| Remote Network Management \| Remote Offices \| Remote Users \| SLA \| SLA Management Services \| WAN

Survey Shows that SaaS Can Save You Money sponsored by GFI Software WHITE PAPER: This article discusses the results found during a survey on RMM Software, this is the software IT Company’s/MSP’s use to run their technical operations. A large percentage of RMM software users are saying they generally believe RMM software is over-produced (over-engineered) and they either never or very slowly get round to using it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Infrastructure \| IT Management \| IT Management Services \| Management Service Providers \| Network Infrastructure \| Network Management \| SaaS business intelligence \| Software as a Service

Enterprise Performance Management - How Tomorrow's Leaders Will Get Ahead sponsored by Oracle Corporation WHITE PAPER: Evolve to Thrive: From Operational to Management Excellence, successful companies are connecting disparate management strategies to align performance networks, not just transactional activities. Read how Oracle's Strategy-to-Success framework can guide you on your evolutionary journey to Management Excellence. Posted: 01 Oct 2010 \| Published: 01 Sep 2008 TOPICS: Business Performance Management \| Management Service Providers \| Network Management \| Network Performance \| Networking \| Performance Testing

MSP’s Single Most Important Marketing Message sponsored by GFI Software WHITE PAPER: In this article Chris Martin discusses the importance of marketing yourself to your clients and how you should do it. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Marketing \| Network Infrastructure \| Network Management \| Network Performance

The Best Way to Deliver IT Support to Businesses as an MSP sponsored by GFI Software WHITE PAPER: This paper examines the best ways to deliver IT support to businesses as a managed services provider. Posted: 22 Dec 2010 \| Published: 22 Dec 2010 TOPICS: Business Development \| IT Infrastructure \| IT Management \| IT Service Management \| Management Service Providers \| Network Infrastructure \| Network Management \| Network Management Services \| Systems Management

Communications service providers can ease data storage management sponsored by IBM WHITE PAPER: This resource examines the challenges of growing data volumes, and introduces a storage management, backup, and recovery tool that can ease the data management burden for communications service providers. Posted: 30 Oct 2013 \| Published: 30 Jun 2012 TOPICS: Backup Software \| Backups \| Data Analytics \| Data Governance \| Data Management \| Data Management Software \| Data Mining \| Data Recovery \| Data Security \| Data Storage \| Management Service Providers \| Security \| Security Management \| Storage Management \| Storage Management Software

Taking the Next Step: How to Achieve Breakthrough Success in the IT Managed Services Business sponsored by Kaseya WHITE PAPER: The drive to build a company from the ground up and offer a competitive product or service that fulfills a need is a powerful pull. Owners of IT service provider businesses are no different. Check out this white paper to learn more. Posted: 12 Apr 2011 \| Published: 12 Apr 2011 TOPICS: Business Process Management \| IT Infrastructure \| Managed Security Services \| Managed Security Services Providers \| Management Service Providers \| Network Management Services \| Network Security \| Systems Management

Improve Your Business through Best Practice IT Management sponsored by Kaseya WHITE PAPER: This white paper provides insight on ways that MSPs and IT departments can improve their management of services. Learn how using ITIL best practices with an automated management solution can address a number of the unique challenges these businesses face. Posted: 08 Oct 2007 \| Published: 01 Sep 2007 TOPICS: Application Life-Cycle Management \| Help Desk Management \| Help Desk Software \| IT Best Practices \| IT Management Services \| IT Service Management \| ITIL \| Management Service Providers \| OEMs \| Patch Management \| Remote Network Management \| Service Level Management \| VARs

IBM Service Management: Driving growth for Managed ICT Service Providers sponsored by IBM WHITE PAPER: Integrated Service Management offerings from IBM are designed to help managed service providers (MSPs) accelerate growth by supporting cost reduction programs, service delivery excellence, and the enablement of new and innovative business models such as cloud-based services. Posted: 03 Oct 2011 \| Published: 03 Oct 2011 TOPICS: Business IT Alignment \| Business Management \| Cloud Management \| IT Service Management \| IT Services \| Management Service Providers